Frequently Asked Questions
Everything you need to know about bringing Loop into your home.
What is the typical shipping timeframe for furniture?
Most of our standard furniture pieces ship within 5-7 business days. For larger items requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer a warranty on Loop home products?
Yes, all Loop products come with a 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
Can I return an item if it doesn't fit my space?
We offer a 30-day return policy for most items in original condition. Please note that a restocking fee may apply to large furniture returns, and shipping costs are non-refundable.
Are your materials sustainably sourced?
Sustainability is at the core of Loop. We prioritize FSC-certified woods, recycled textiles, and low-VOC finishes to ensure our products are safe for both your home and the planet.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm to help you build your dream home on your own schedule.
How do I care for my Loop textiles and upholstery?
We recommend professional cleaning for large upholstered items. For smaller textiles, spot clean with a damp cloth and mild detergent, avoiding harsh chemicals that may damage the fibers.